Initial Thoughts: Shampoo is really thick, it is one of the thickest shampoos I have ever used. It makes a nice lather and has a fresh scent and nice tingle. The conditioner is also very thick. It also has an awesome menthol scent. I love menthol scent anyday, but especially when I was getting over a head cold! Not only did it make my hair super soft, it also cleared my sinuses. Total bonus! I only used this for two days, and in that time I saw a big difference in how soft my hair became. Totally tempted to buy this, only being held back by my cheapness, but oh so tempted!